Shipping policy

Packaging, Shipping and Payment

Important Shipping Information for Christmas 2026

Christmas is just around the corner! To help you plan your festive meals in advance, we'd like to inform you about our shipping schedule for the holiday season.

Friday, December 18, 2026
Last shipping day before Christmas

To ensure your order is shipped before our holiday closure, it must be placed and paid in full by December 18, 2026, at 10:00 a.m. (CET) at the latest.

December 19, 2026 – January 3, 2027
Holiday closure – no orders will be shipped during this period.

Monday, January 4, 2027
Regular shipping resumes.

Our tip for your Christmas planning:

Order your meat for the festive season as early as possible and keep our holiday shipping break in mind when selecting your preferred delivery date.

We wish you a wonderful and stress-free festive season!
Your Kauf Dein Steak Team

A. Shipping Information

I. Delivery Area

We currently deliver within Germany only.

II. Chilled and Frozen Products

Our chilled products are shipped in sturdy polystyrene boxes with an outer cardboard box. The boxes are equipped with cooling packs and are designed for 3 kg, 5 kg or 15 kg of chilled goods. This generally ensures that the cold chain can be maintained for up to 72 hours.

The fuller the box, the more effectively the required temperature can be maintained. For boxes designed for up to 3 kg, an uninterrupted cold chain is guaranteed throughout the maximum delivery time for orders with a product weight of at least 2 kg. For boxes designed for up to 5 kg, this applies from 4 kg, and for boxes designed for up to 15 kg, from 10 kg.

In addition to chilled products, we also ship selected items frozen. These products are clearly marked in the respective product description, so you can always see whether your order will be delivered chilled or frozen.

III. Shipping Methods, Shipping Costs and Delivery Times

1. Shipping Methods and Delivery Times

GO! Express

Orders are dispatched from Monday to Thursday. If payment is received by 11:00 a.m., your order will be shipped on the same day. Delivery takes place on the following business day by 12:00 noon.

GO! Express with Saturday Delivery

On Fridays, all orders for which payment has been received by 10:00 a.m. will be dispatched. Delivery takes place on the following Saturday by 12:00 noon.

If payment is received later, delivery will take place on the following Saturday.

2. Shipping Costs
Shipping Method Order Value Shipping Costs
GO! Express Up to €99.00 €8.99
GO! Express From €99.00 Free shipping
GO! Express with Saturday Delivery Up to €99.00 €14.99
GO! Express with Saturday Delivery From €99.00 €6.00

All shipping costs include VAT.

B. Payment Information

I. Accepted Payment Methods

We offer the following payment methods for deliveries, unless otherwise stated in the respective product description:

  • Advance payment by bank transfer & Klarna
  • Credit card
  • PayPal
  • Apple Pay
  • Google Pay

II. Detailed Information on Payment Methods

1. Advance Payment by Bank Transfer

Please transfer the invoice amount to our bank account within 7 days, stating the appropriate payment reference. We will provide you with our bank details and the payment reference separately by email as part of the order process.

2. Credit Card

Pay conveniently by credit card. We accept VISA, Mastercard, American Express and UnionPay.

3. PayPal

Payment via PayPal is completed in just a few steps:

  1. Select “PayPal” as your payment method at checkout.
  2. You will then be redirected to the PayPal website.
  3. Log in using your PayPal account details or, if necessary, create a PayPal account and confirm the payment.
  4. You will then be redirected back to our shop automatically.
4. Apple Pay

You can pay with Apple Pay as part of the checkout process. To do so, you must confirm the payment via Apple Pay on a supported Apple device and complete the required verification steps. Apple Pay uses the payment details stored in your Apple Wallet for the transaction.

Further information is available from Apple Pay Support .

5. Google Pay

You can pay with Google Pay as part of the checkout process. To do so, you must confirm the payment via Google Pay on a supported device and complete the required verification steps. Google Pay uses the payment details stored in your account for the transaction.

Further information is available from Google Pay Support .

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